Wonderful, efficient, affordable, and reliable. Beautifully kept vehicle driven by a truly courteous professional (Eddie rocks). Loved that during the booking they actually asked what type of music the passenger prefers. Then, voila, there it was when the car door opened. Thanks, Emerald, for being so welcoming and available to those of us new to Nashville.
They advertise “The Gem of Nashville” and when it comes to transportation they certainly live up to it.
If you’re looking for trustworthy transportation in the Nashville area Emerald Luxury Transportation is at the top of the list.
Preston our driver was very professional, timely and kept in contact throughout the service.
The vehicle was clean and well-maintained.
Their prices were affordable and a great value we look forward to using their service again.
We have used this company several times. In all instances they have been completely professional, friendly and efficient. Because of this when we attempted to encourage my in-laws to fly to Pittsburgh for Christmas this was the first company we contacted. My in-laws are 86 and 88 and have not flown in over 50 years. I called Emerald Luxury Transportation and they could not possibly have been more helpful. They agreed to not only pick up my in-laws and take them to the airport, but agreed to help them check in, go through security and take them to their gate. To be clear, this is not a service they normally offer, but they were willing to help us out and everything could not have gone smoother. I cannot say this enough. If you are looking for a car service in Nashville, this is the company to call. Period!!!
I recently used Emerald Luxury Transportation to pick up my daughter that we’re traveling to Nashville and arriving late in the evening. Being from California I was unfamiliar with transportation companies and did not want to rely on Uber. I read some reviews of several companies and Emerald stood out. I knew from the first call that my daughters were in good hands. We received confirmation of our booking immediately after setting up the pick up. The night before arrival we received another confirmation with their driver Mary and her phone number. About an hour before arrival we received a text that Mary was in route and another when she arrived at the airport (30 Min prior). I would highly recommend you choose this company for your transportation needs while traveling in Nashville.
Great service! Eddie was early both times we hired him, and the car was stocked with waters and playing our music! Very convenient and very nice!
Outstanding service, excellent communication and drivers arrived early for both trips. What a great company. I will definitely use them again should our travels take us to Nashville again.
This is a top-flight operation with the best customer service, excellent equipment and incredibly polite, knowledgeable and helpful staff. Our company used the service to book nearly 20 reservations for VIP’s during the CMAs. Despite constant changes to agenda’s, missed flights, and other hiccups, ELT was accommodating and professional. Eddie made the experience seamless, was always available to help with changes or to provide information. This is an exceptional company, run by people who care about their customers and provide a completely professional and enjoyable experience. They are now the go-to for our Corporate needs.
This was one of the most enjoyable limo rides I have ever taken!!! Eddie was top notch! He made our trip to Nashville even that much better! Kudos to the owner for being such a great stand-up guy! Would 110% book every time I’m in Nashville! Great fair rates for the service received!!!!
Best ever. They met us at the baggage claim and took great care of us. Nicest drivers in Nashville!!
The service was fantastic. Both Eric and Preston were great. We will use your service when we visit Nashville in the future. Thank you so much!!
My boss stated the trip went “very well” and for him that’s awesome! They were also patient with me during booking, as we were having changes up until two days before and I was still able to book with ease.
When I signed up on line someone immediately contacted me. I was asked if I wanted to include my gratuity in the charge to my card – I did.. I paid $80 to get from Franklin to the Nashville airport. They might have been a bit expensive, but they were highly rated and comments said they were reliable. I really needed reliable, and too many other services had bad reviews. My driver, Preston, was friendly, helpful and even a few minutes early. We made it to the airport safely and with time to spare. The town car was comfortable and I was offered coffee and water. I would definitely use them again.
This is my second time using this company for my son’s Junior and now Senior prom. The owner and staff are very professional, courtesy, and prompt to respond to emails, calls, or texts. The cars are very clean and up to date. The price? You can’t beat! You can tell the owner genuinely takes pride in his business. I was very pleased that they were able to accommodate my last minute need to a car for my son’s upcoming Senior prom. I HIGHLY recommend this company!
They were able to get us a fantastic limo on super short notice. The driver was knowledgeable and super polite. I would use Emerald again in a heartbeat!
I inquired about transportation via email and all questions were answered within minutes in a written response. Our driver was at the airport to meet us, help with luggage and drive us to our destination. The vehicle (escalade) was impeccably clean and our driver was knowledgeable, professional and courteous. We will definitely use the service the next time we are in Nashville!
I rarely write yelp reviews, but I wanted to share that I booked Emerald Luxury Transportation for my boss and her colleagues to meet them at the airport and take them around Nashville all day to various meetings they had. My boss exclaimed to me that she has never had a better experience with a car service and that the driver and service was excellent. I felt the need to share this as I book car travel all the time for all types of people and their needs and it is SO RARE to find a good company.
I booked the limo bus to take 10 friends and myself from Nashville to the Jack Daniels distillery. Eddie was our driver. Everything was great, from the phone reservation to the actual drive. Eddie was wonderful, could not have asked for a nicer driver, and great driver too! The ride was smooth, and the limo completely stocked. We were able to hook up our own music in the back. The drive itself was awesome and one of the best parts of our trip. We didn’t want to get off after 6 hours! Thanks so much for everything, I will definitely use this company again!
We were driven from Memphis to Nashville. The service was excellent and the drive was smooth. Our driver, I think his name was Preston, gave us great information about Nashville, places to eat and visit. We would use Emerald Luxury Transportation again.
Service was Excellent! Both days our drivers were waiting on us, text to let us know they were there, were ready to take our luggage immediately, and could not have been more friendly. They made our travel so easy. I will definitely use them again. Thanks for everything!!
I chose to use Emerald based upon Google reviews and my husband and I are more than satisfied with the service we received. very professional and all our expectations were met. we will use again and would recommend to others.
I highly recommend Emerald to anyone in need of quality and professional transportation. My husband and I are new in town and decided to do some sightseeing while enjoying some adult beverages. We booked Emerald for six hours and had a wonderful day.
Amazing, professional and friendly! If I’m ever in Nashville again, this is the only car transfer service I would book for work and personal trips. Thank you for a reliable and comfortable service!
Great service and outstanding driver! Moments after submitting a request online I received communication back. Our driver (Leonard) was right on time and even rolled out the red carpet! 🙂 Whenever I need transportation again I will only contact Emerald and ask for Leonard. Thank you for making a great New Year’s Eve even better!
We use Emerald to transport our daughter to and from WKY and Nashville airport. The drivers are very professional, safe and friendly. She has always been on time to the airport and their cars are immaculate. I will never use another service!
I wanted to take a few minutes and let you know how delighted and impressed I was with the car service I received while in Nashville. From pickup at airport by Preston, to drop off at the airport by Eddie, everything was first class and professional all the way. Both drivers were prompt and attentive and each sent a text when they were onsite – undeniably service that was above and beyond. Will definitely recommend Emerald for anyone looking to fulfill their transportation needs in Nashville, and will definitely utilize your services again when returning for a future trip.
Amazing service! This is how everyone should treat their customer. Everything, from booking to getting out of the very comfy car, was easy and pleasant. I called at that last minute but even so, a car was found within minutes. Eric, the chauffeur, was such a pleasure to deal with. I can go on and on about the wonderful experience. Great job!!!!!
SUPERB! I highly recommend their services, especially if you have a very early or late flight. We had to be at the airport at 4am. They showed up 15 minutes earlier than requested and had two cups of coffee waiting. Then on the way back our flight was delayed. I called just to be sure they knew and they were already on it. They were waiting when we finally arrived at 2am! And had the same upbeat, kind attitude as if it were 2 in the afternoon. The car was gorgeous and spotless. The drivers were helpful, polite, impeccably dressed… everything was just wonderful. Can’t say enough about the service and staff. Will definitely use again.
Having used many car services in many cities, Emerald was the best experience to date. My job as coordinator of transportation for high-end patrons, superior service is my only expectation and Emerald delivered (in a pinch, I might add). Attention to detail was excellent, even asking what music my guests preferred to have in the car. Perfect, considering we were in Nashville for the Symphony not country music.
I think the service is great! I had the opportunity to experience Emerald on my birthday and I was impressed. Sometimes you are afraid to use a business that is affiliated with a friend or a family member because they won’t treat you as well as an ordinary paying customer (although you are paying) because they think they can slack up a little just because “we’re friends” but not Emerald, I was treated like a queen and felt like one on my special day!” …. thanks Emerald
This company is very professional. They were right on time transporting us to the airport and picking us up when we returned. Very courteous, polite and helpful. I would certainly use this service again and recommend them to everyone I know.
Edward was the most professional and helpful driver I have ever had- best service ever.
Our driver was great!! We asked Edward a question and three days later I received an email with the answer. I never figured he would remember… He was the BEST!!!!
Great service and even arrived early
Fabulous! We were picked up on time and the ride was superb. Love this business.
Great service. They arrived on time. The driver was very nice and helpful. The car had a water and a coffee waiting for us in the morning, and there was even an iPad 2 so we could surf the internet on the way to the airport. Very great!
This is a WONDERFUL service. We used them for round trip airport transfers and how great to have someone come straight to your door, load your bags, take you straight to the airport, and then be waiting to pick you up when you return…We will definitely use them again. Chauffeur was nice, courteous, and a very smooth driver.
Edward was great!
Great service. Will use again!!
They were prompt, courteous, provided water in the car and the cars were spotless. When in Nashville, we will definitely use them again.
They were just fantastic. Our flight was moved up and they came right on and got us to the airport on time. Then coming home from Rome our flight was late and they stayed and waited for us.