We have used this company several times. In all instances they have been completely professional, friendly and efficient. Because of this when we attempted to encourage my in-laws to fly to our city for Christmas this was the first company we contacted. My in-laws are 86 and 88 and have not flown for over 50 years. I called Emerald Luxury Transportation and they could not possibly have been more helpful. They agreed to not only pick up my in-laws and take them to the airport, but agreed to help them check in, go through security and take them to their gate. To be clear, this is not a service they normally offer, but they were willing to help us out and everything could not have gone smoother. I cannot say enough. If you are looking for a car service in Nashville, this is the company to call. Period!!!
–K from PA
We had a flight that was originally supposed to get into Nashville at 1:45 AM. We knew we would need a reliable ride and Emerald did a great job. With delays, we ended up not landing until 3AM and Mary was there to greet us. She was a great driver and the car was clean and roomy. We will definitely use Emerald again.
They advertise “The Gem of Nashville” and when it comes to transportation they certainly live up to it. If you’re looking for trustworthy transportation in the Nashville area Emerald Transportation is at the top of the list. Preston our driver was very professional, timely and kept in contact throughout the service. The vehicle was clean and well-maintained. Their prices were affordable and a great value we look forward to using their service again.
Emerald Transportation is an excellent, safe, and reliable transportation service in Nashville. Edward from the office, as well as drivers William and Preston have been professional and caring while transporting my grandson to and from his college and the Nashville airport. Mahalo niu loa (thank you very much).
Service was Excellent! Both days our drivers were waiting on us, text to let us know they were there, were ready to take our luggage immediately, and could not have been more friendly. They made our travel so easy. I will definitely use them again. Thanks for everything!
My boss stated the trip went “very well” and for him that’s awesome! They were also patient with me during booking, as we were having changes up until two days before and I was still able to book with ease. Thank you.
We were driven from Memphis to Nashville. The service was excellent and the drive was smooth. Our driver, I think his name was Preston, gave us great information about Nashville, places to eat and visit. We would use Emerald Luxury Transportation again.
I booked the limo bus to take 10 friends and myself from Nashville to the Jack Daniels distillery. Eddie was our driver. Everything was great, from the phone reservation to the actual drive. Eddie was wonderful, could not have asked for a nicer driver, and great driver too! The ride was smooth, and the limo completely stocked. We were able to hook up our own music in the back. The drive itself was awesome and one of the best parts of our trip. We didn’t want to get off after 6 hours! Thanks so much for everything. I will definitely use this company again.
I rarely write… reviews, but I wanted to share that I booked Emerald Luxury Transportation for my boss and her colleagues to meet them at the airport and take them around Nashville all day to various meetings they had. My boss exclaimed to me that she has never had a better experience with with a car service and that the driver and service was excellent. I felt the need to share this as I book car travel all the time for all types of people and their needs and it is SO RARE to find a good company.
I inquired about transportation via email and all questions were answered within minutes in a written response. Our driver was at the airport to meet us, help with luggage and drive us to our destination. The vehicle (Escalade) was impeccably clean and our driver was knowledgeable, professional and courteous. We will definitely use the service the next time we are in Nashville.
They were able to get us a fantastic limo on super short notice. The driver was knowledgeable and super polite. I would use Emerald again in a heartbeat.
This is my second time using this company for my son’s Junior and now Senior prom. The owner and staff are very professional, courtesy, and prompt to respond to emails, calls, or texts. The cars are very clean and up to date. The price? You can’take beat! You can tell the owner genuinely takes pride in his business. I was very pleased that they were able to accommodate my last minute need to a car for my son’s upcoming Senior prom. I HIGHLY recommend this company.
When I signed up online someone immediately contacted me. I was asked if I wanted to include my gratuity in the charge to my card – I did.. I paid $80 to get from Franklin to the Nashville airport. They might have been a bit expensive, but they were highly rated and comments said they were reliable. I really needed reliable, and too many other services had bad reviews. My driver, Preston, was friendly, helpful and even a few minutes early. We made it to the airport safely and with time to spare. The town car was comfortable and I was offered coffee and water. I would definitely use them again.
My boss stated the trip went “very well” — and for him that’s awesome! They were also patient with me during booking, as we were having changes up until two days before and I could still book with ease.
The service was fantastic. Both Eric and Preston were great. We will use your service when we visit Nashville in the future. Thank you so much.
Best ever. They met us at the baggage claim and took great care of us. Nicest drivers in Nashville!
This was one of the most enjoyable limo rides I have ever taken!!! Eddie was top notch! He made our trip to Nashville even that much better! Kudos to the owner for being such a great stand-up guy! Would 110% book every time I’m in Nashville! Great fair rates for the service received!!!!
This is a top-flight operation with the best customer service, excellent equipment and incredibly polite, knowledgeable and helpful staff. Our company used the service to book nearly 20 reservations for VIPs during the CMAs. Despite constant changes to agenda’s, missed flights, and other hiccups, ELT was accommodating and professional. Eddie made the experience seamless, was always available to help with changes or to provide information. This is an exceptional company, run by people who care about their customers and provide a completely professional and enjoyable experience. They are now the go-to for our Corporate needs.
Outstanding service, excellent communication and drivers arrived early for both trips. What a great company. I will definitely use them again should our travels take us to Nashville again.
I recently used Emerald Luxury Transportation to pick up my daughter that we’re traveling to Nashville and arriving late in the evening. Being from California I was unfamiliar with transportation companies and did not want to rely on Uber. I read some reviews of several companies and Emerald stood out. I knew from the first call that my daughters were in good hands. We received confirmation of our booking immediately after setting up the pick up. The night before arrival we received another confirmation with their driver Mary and her phone number. About an hour before arrival we received a text that Mary was in route and another when she arrived at the airport (30 Min prior). I would highly recommend you choose this company for your transportation needs while traveling in Nashville.
Great service! Eddie was early both times we hired him, and the car was stocked with waters and playing our music! Very convenient and very nice!]]>
We have used this company several times. In all instances they have been completely professional, friendly and efficient. Because of this when we attempted to encourage my in-laws to fly to Pittsburgh for Christmas this was the first company we contacted. My in-laws are 86 and 88 and have not flown in over 50 years. I called Emerald Luxury Transportation and they could not possibly have been more helpful. They agreed to not only pick up my in-laws and take them to the airport, but agreed to help them check in, go through security and take them to their gate. To be clear, this is not a service they normally offer, but they were willing to help us out and everything could not have gone smoother. I cannot say this enough. If you are looking for a car service in Nashville, this is the company to call. Period!!!
They advertise as “The Gem of Nashville,” and when it comes to transportation, they certainly live up to it. If you’re looking for trustworthy transportation in the Nashville area, Emerald Luxury Transportation is at the top of the list. Preston, our driver, was very professional, timely and kept in contact throughout the service. The vehicle was clean and well-maintained. Their prices were affordable and a great value. We look forward to using their service again.
It was around this time last week we were enjoying Emerald Luxury Transportation – Limo & Car Service chauffeuring us around Nashville, TN and the surrounding cities. We are so thankful to them for providing safe reliable transportation during our Girl’s Weekend Getaway, especially after the unexpected Winter Weather storm. From securing the reservation with Edward, to our chauffeur, James, our trip was so enjoyable!!! They were very timely every step of the way! The vehicle was very nice, clean and comfortable. Edward and James were professional, yet personable. We will definitely use this company again and if you haven’t tried them, you should!
As a lifelong Nashvillian, our family has used many car services in Nashville. Emerald is definitely the best in town! They responded quickly to our reservation request, kept in touch throughout the ride, and let us know when the pick-up was complete. Our driver, Michael, was prompt, courteous and friendly. I hope to use Emerald again soon!
Superb, RELIABLE, professional service and excellent lines of communication — I needed to arrange multiple pick-ups last minute for several stops for an out-of-state business team; Edward in reservations was an absolute lifesaver in booking arrangements to pick up the group and getting everyone where they needed to be on time. My team was extremely pleased with the reliable, professional service they received, and Emerald Luxury is on my highly recommended car service list for anyone needing reliable, trustworthy, professional service in the Nashville area. I will definitely be using them for any future Nashville travel needs. Thank you again!